Let AI voice agents do the heavy lifting in your calling services.

AI Voice Virtual Agents automate first-level interactions and support 24/7, so your team can focus on high-value calls.

Smarter Conversations. Faster Resolutions. Happier Customers.

AI answering calls 24/7

Empower your calling services with conversational AI voice agents available 24/7/465, taking care of customer requests in a cohesive and natural way.

Flawlessly speak every language

Break language barriers! Our AI voice agents seamlessly assist customers in Arabic, English, French, German, Italian, and Spanish.

Continuous self-learning

Built-in capability to self-learn from your knowledge base (documents, websites, etc.), to avoid the complexity and cost of manual training.

AI Self-Service with a human touch

AI voice agents can handle any request they receive and will immediately escalate the call whenever a customer asks for it.

AI set up in a click

Set up call AI for customer service and conversation logic using an intuitive visual flow editor—no coding experience required.

Built-in AI

No need to set up or manage external Generative AI accounts, as leading LLM are already built-in ensuring flexibility.

Try Virtual Agents
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Details that make the difference.

Set up your AI Contact Center with a few clicks.

Getting started with AI voice agents is a breeze with Smartflows! This intuitive visual designer allows you to build the conversation logic for Voice Virtual Agents effortlessly. Simply drag and drop elements to create a customized experience. With a powerful flow editor, semantic analysis, and integration with top LLM models, it seamlessly connects with your CRM, ERP, HR systems, and knowledge base.

From human to AI, but also from AI to human: managing escalations.

Customers might want to switch a human agent for sensitive, complex, or crucial matters. The AI Voice Virtual Agents will understand their need and transfer the call on the Imagicle Omnichannel Agent Console either to the person the customer asks for or the most appropriate colleague, thanks to a 1-click out of the box integration with your calling platform and company directories.

Why stop at Voice? Enable and automate digital channels!

Did you know most customers today want to receive support via WhatsApp, Telegram, website chat, and more? AI Digital Virtual Agents come to the rescue, enabling 10+ digital channels customers can write to you from and one single platform collecting all requests for agents to handle in case of an escalation.
Shall we arrange a demo?
We'll guide you through the benefits of Virtual Agents.

Resources.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

From the ImagicleBeat blog.

Dedicated webinars.

  • EN WatchWatch
    WEBINAR - Release
    40’
    Imagicle Voice Virtual Agents. Introducing human-like AI in your customer service.
    Join us in this webinar as we showcase the Imagicle Summer Release and the brand new Imagicle Voice Virtual Agents.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Brand new UCX Engage Advanced for Microsoft Teams. (EMEAR)
    Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Welcome your customers the right way: Attendant Console and AI Virtual Receptionist. (EMEAR)
    Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new AI Virtual Receptionist.

Let's find out more!

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote