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Configuration

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You can open, follow, check, and manage your support tickets while our support team will happily handle it based on your ImagicleCare plan.
Support Portal

Here’s your support portal.

Didn’t find what you’re looking for? Visit the support portal.
You can open, follow, check, and manage your support tickets while our support team will happily handle it based on your ImagicleCare plan.
Support Portal

Want to talk about it?
Call us.

Americas

Commercial number +1 305 5013030
Monday to Friday 7 am - 5 pm EST/EDT
Support Number +1 305 5013030
  • Basic plans: Monday to Friday 7 am - 5 pm EST/EDT
  • Gold plans: Saturday and bank holidays (8:00 am-12:00 pm EST/EDT) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)

Miami

Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States

Europe

Commercial number +39 0584 943232
Monday to Friday 9:00 am - 6:00 pm CET/CEST
Support number +39 0584 943232
  • Basic plans: Monday to Friday 9:00 am - 6:00 pm CET/CEST
  • Gold plans: Saturday and bank holidays (9:00 am - 6:00 pm CET/CEST) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)

Massarosa

Via Fondacci, 272
55054 – Massarosa (LU)
Italy

Magenta

Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy

Treviso

Via Sile, 17/B
31057 – Silea (TV)
Italy

Paris

Tour Maine Montparnasse
33 Avenue du Maine
75015 PARIS
France

Middle East

Commercial number +971 436 05197
  • UAE: Monday to Friday, 9:00 am - 6:00 pm GST
  • Outside of UAE, excluding KSA: Sunday to Thursday, 9:00 am - 6:00 pm GST
Support number +971 436 05197
  • Basic plans: Monday to Friday in UAE / Sunday to Thursday outside of UAE, excluding KSA, 9:00 am - 6:00 pm GST
  • Gold plans: Saturday and bank holidays (12:00 pm - 6:00 pm GST) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)

Dubai

Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates

Saudi Arabia

Commercial Number +966 125 122814
Sunday to Thursday 8 am - 5 pm AST
Support Number +966 125 122814
  • Basic plans: Monday to Friday 11 am - 5 pm EST/EDT
  • Gold plans: Saturday and bank holidays (11:00 am-5:00 pm AST) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)

Riyadh

Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia

Rest of the world

Select the number corresponding to your region's timezone from the list of other theaters.
Europe +39 0584 943232
  • Commercial reasons/basic plans: Monday to Friday 9:00 am - 6:00 pm CET/CEST
  • Gold plans: Saturday and bank holidays (9:00 am - 6:00 pm CET/CEST) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)
Americas +1 305 5013030
  • Commercial reasons/basic plans: Monday to Friday 7 am - 5 pm EST/EDT
  • Gold plans: Saturday and bank holidays (8:00 am-12:00 pm EST/EDT) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)
Middle East +971 436 05197
  • Commercial reasons/basic plans: Monday to Friday in UAE / Sunday to Thursday outside of UAE, excluding KSA, 9:00 am - 6:00 pm GST
  • Gold plans: Saturday and bank holidays (12:00 pm - 6:00 pm GST) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)
Saudi Arabia +966 125 122814
  • Commercial reasons/basic plans: Monday to Friday 11 am - 5 pm EST/EDT
  • Gold plans: Saturday and bank holidays (11:00 am-5:00 pm AST) included
  • Platinum Plans: 24/7/365 service included. (Personal PIN required)

Massarosa

Via Fondacci, 272
55054 – Massarosa (LU)
Italy

Magenta

Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy

Treviso

Via Sile, 17/B
31057 – Silea (TV)
Italy

Paris

Tour Maine Montparnasse
33 Avenue du Maine
75015 PARIS
France

Miami

Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States

Dubai

Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates

Riyadh

Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia

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