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Requirements
Check what requirements you need to satisfy to deploy in production or test in your lab.
Download
Download the UCX Platform as a Virtual Appliance or as a single installation package.
Configuration
Access any resource you might need: admin guides, user guides, videos, FAQ, solutions.
Activation
Activate your licenses in a few clicks and start using your applications right away.
Terms and conditions
Learn about Imagicle's License Agreements, End of Support Policy, and Refund Policy.
Requirements
Check what requirements you need to satisfy to deploy in production or test in your lab.
Download
Download the UCX Platform as a Virtual Appliance or as a single installation package.
Configuration
Access any resource you might need: admin guides, user guides, videos, FAQ, solutions.
Activation
Activate your licenses in a few clicks and start using your applications right away.
Terms and conditions
Learn about Imagicle's License Agreements, End of Support Policy, and Refund Policy.
What are you looking for?

Here’s your support portal.
Want to talk about it?
Call us.
Americas
- Basic plans: Monday to Friday 7 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (8:00 am-12:00 pm EST/EDT) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Miami
Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States
Europe
- Basic plans: Monday to Friday 9:00 am - 6:00 pm CET/CEST
- Gold plans: Saturday and bank holidays (9:00 am - 6:00 pm CET/CEST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Paris
Tour Maine Montparnasse
33 Avenue du Maine
75015 PARIS
France
Middle East
- UAE: Monday to Friday, 9:00 am - 6:00 pm GST
- Outside of UAE, excluding KSA: Sunday to Thursday, 9:00 am - 6:00 pm GST
- Basic plans: Monday to Friday in UAE / Sunday to Thursday outside of UAE, excluding KSA, 9:00 am - 6:00 pm GST
- Gold plans: Saturday and bank holidays (12:00 pm - 6:00 pm GST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Dubai
Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates
Saudi Arabia
- Basic plans: Monday to Friday 11 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (11:00 am-5:00 pm AST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Riyadh
Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia
Rest of the world
- Commercial reasons/basic plans: Monday to Friday 9:00 am - 6:00 pm CET/CEST
- Gold plans: Saturday and bank holidays (9:00 am - 6:00 pm CET/CEST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
- Commercial reasons/basic plans: Monday to Friday 7 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (8:00 am-12:00 pm EST/EDT) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
- Commercial reasons/basic plans: Monday to Friday in UAE / Sunday to Thursday outside of UAE, excluding KSA, 9:00 am - 6:00 pm GST
- Gold plans: Saturday and bank holidays (12:00 pm - 6:00 pm GST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
- Commercial reasons/basic plans: Monday to Friday 11 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (11:00 am-5:00 pm AST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Paris
Tour Maine Montparnasse
33 Avenue du Maine
75015 PARIS
France
Miami
Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States
Dubai
Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates
Riyadh
Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia
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