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AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Digital Fax
Faxing right a click away.
Reliable, secure and easy to use, Imagicle Digital Fax, 100% SW-based, allows secure transmission of highly sensitive documents across any device.
A modern fax experience.
The all-in-one fax solution to simplify your job.
Maximize productivity, improve information security, decrease paper-related costs and security risks.
Enterprise-class fax and high scalability.
No matter your starting point or what your business is: Imagicle Digital Fax grows as you grow.
Top security and compliance.
Securely access your faxes anywhere with a personal and encrypted access, fully compliant with GDPR and HIPAA.
Digital, green, and cost-effective.
Centralized control of faxing to streamline workflows. No paper, toner, or maintenance costs.
Perfect for smart workers.
Securely send and receives faxes from your pc or any other device in a click.
Integrated with your daily tools.
Send and receive faxes from web interface, email, digital printer, Cisco Jabber, Webex, Finesse, Microsoft Teams, and more.
The all-in-one fax solution to simplify your job.
Maximize productivity, improve information security, decrease paper-related costs and security risks.
Enterprise-class fax and high scalability.
No matter your starting point or what your business is: Imagicle Digital Fax grows as you grow.
Top security and compliance.
Securely access your faxes anywhere with a personal and encrypted access, fully compliant with GDPR and HIPAA.
Digital, green, and cost-effective.
Centralized control of faxing to streamline workflows. No paper, toner, or maintenance costs.
Perfect for smart workers.
Securely send and receives faxes from your pc or any other device in a click.
Integrated with your daily tools.
Send and receive faxes from web interface, email, digital printer, Cisco Jabber, Webex, Finesse, Microsoft Teams, and more.
Integrated with the solutions you love.
Digital Fax for Webex
Digital Fax for Microsoft Teams
Try Digital Fax
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.
Details that make the difference.
Manage faxes the way you want.
Send and receive faxes from your email client, web interface, digital and multifunctional printer, Cisco Jabber Desktop and Mobile, Cisco Finesse, Cisco Webex, Microsoft Teams. It’s as easy as a click! Imagicle Digital Fax flawlessly integrates with your preferred tool, granting the same experience: select the document to send, choose your recipient, and you're done!
Supports any format, integrated with your directories.
Simplicity and interoperability first. While sending a document, you can choose from a variety of formats including pdf, doc(x), xls(x), rtf, bmp, jpg, jpeg, gif, tiff. When you are ready, you can easily choose the recipient by selecting the contact you need inside the app, picking it directly from your directory.
Security and compliance. First and foremost.
Imagicle Digital Fax is the perfect solution to streamline fax operations while ensuring secure data exchange, central document storage, and easy data retrieval to comply with HIPAA and GDPR. The fax archive is securely encrypted via BitLocker, and the user fax box is provided with role-based access.
A Unified Experience across your tools and devices.
Imagicle's dedicated Digital Fax Gadgets allow you to have the same user experience from all your digital calling platforms and devices, providing electronic faxing across the entire organization. You can manage, send, receive your fax and documents or analyze your activity even from the Cisco Jabber, Webex, or Microsoft Teams clients.
Advanced reporting tools for your activities.
Simplifying the activities it's the first step: then you have to analyze them. Digital Fax offers a full set of pre-configured reports to optimize your business operations and goals: busy channels, volume analysis and fax details with grouping feature, with hourly, daily, weekly or monthly schedule, automatic email report, and several export options.
The fax in your pocket. Faster, smarter, easier.
Imagicle Digital Fax allows sending and receiving faxes wherever and whenever you are, offering top-notch reliability and manageability while ensuring your data security and compliance with regulations. If your business calls for flexibility, Digital Fax is ready to answer.
Shall we arrange a demo?
We'll guide you through the benefits of Imagicle Digital Fax.
Get the most out of it.
Imagicle Digital Fax is often used in combination with these solutions.
Contact Manager
Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.
Learn More
Call Recording
Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations.
Learn More
Call Analytics
Monitor and analyze your calls, allocate costs, check resources’ adoption, run reports and make data-driven decisions.
Learn More
Advanced Services
Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare
Choose the best plan for your business and get the support you need in 7 languages.
Resources
-
Brochure Brochure
Imagicle Digital Fax Product Brochure.
Imagicle Digital Fax Product Brochure. -
Products Blog
Digitizing the Traditional with Imagicle Digital Fax
Digitizing the Traditional with Imagicle Digital FaxTransform your business communication, reduce costs, and contribute to a more sustainable work environment. -
Discover
Products BlogTurn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
Brochure Brochure
Imagicle Digital Fax Product Brochure.
Imagicle Digital Fax Product Brochure.
Products Blog
Digitizing the Traditional with Imagicle Digital Fax
Digitizing the Traditional with Imagicle Digital Fax
Transform your business communication, reduce costs, and contribute to a more sustainable work environment. Discover
Products Blog
Turn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact Center
Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
It's your turn! Give it a try!
Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial
Digital Fax Tech Specs.
All the technical specifications you need to work with Imagicle at best.
Compatible calling platforms.
What calling platforms is Digital Fax compatible with?
Platforms listed in the following table have been verified for operation with the product. Imagicle solutions are based on technological standards and therefore operate with many of the most commonly used systems on the market. Should your system not be listed, please contact our technical department to check interoperability. Cloud Connector, Office365 and Teams are currently not supported.
| Producer | System | Release | Certifications | Notes |
|---|---|---|---|---|
| Alcatel - Lucent | OmniPCX Enterprise | 7.x- 8.x- 9.x- 10.x | Supported protocols: SIP- H.323 | |
| Alcatel - Lucent | OmniPCX Office | 7.x- 8.x- 9.x- 10.x | Supported protocols: SIP- H.323 | |
| Avaya-Nortel | Communication Manager - Aura | 4.x- 5.x- 6.x-7.x-8.x | Supported protocols: H.323. Rel. 8.x --> SIP | |
| Avaya-Nortel | CS1000 | 5.5 or higher | Supported protocols: SIP | |
| Avaya-Nortel | IP Office | 5.x- 6.x- 7.x- 8.x-9.x-10.x-11.x | Supported protocols: SIP | |
| Broadsoft | Broadworks | R22.0 and above | BroadSoft Compatible | |
| CDC | Dexgate | 2.x | Supported protocols: SIP | |
| CISCO | HCS | 8.6- 9.x- 10.x- 11.x-12.x-14.x | Supported protocols: H.323- SIP | |
| CISCO | Unified Communications Manager (Included Webex Calling Dedicated) | 7.x- 8.x- 9.x- 10.x- 11.x- 12.x-14.x | Cisco Compatible | Supported protocols: H.323- SIP |
| CISCO | Unified Communications Manager Business Edition 6000 | 8.6- 9.x- 10.x- 11.x-12.x-14.x | Cisco Compatible | Supported protocols: H.323- SIP |
| CISCO | Unified Communications Manager Business Edition 7000 | 8.6- 9.x- 10.x- 11.x-12.x-14.x | Cisco Compatible | Supported protocols: H.323- SIP |
| CISCO | Unified Communications Manager Express | 7.x- 8.x- 9.x-10.x-11.x-12.x-14.x | Supported protocols: H.323- SIP | |
| CISCO | Webex Calling Multi-Tenant | Native integration | ||
| Digium | Asterisk | 4.1 | Supported protocols: SIP | |
| Microsoft | Skype for Business Server 2015/2019 | Supported through SIP Media Gateway | ||
| Microsoft | Microsoft Teams | Supported through Direct Routing local SBC or a Cloud-Connected PSTN provider supporting fax numbers termination on Imagicle Public SBC. Native Cloud integration currently not available | ||
| Mitel-Aastra-Ericsson | 400 | 5.0 SP1- 2.1_SP1_HF1- 5.4 SP1 | Supported protocols: SIP | |
| Mitel-Aastra-Ericsson | 5000 | 5.0 SP1- 2.1_SP1_HF1- 5.4 SP2 | Supported protocols: SIP | |
| Mitel-Aastra-Ericsson | 3300 Mxe | 9.x | Supported protocols: SIP | |
| Mitel-Aastra-Ericsson | MX-ONE | 3.x | Supported protocols: SIP | |
| Mitel-Aastra-Ericsson | MX-ONE TSE | 5.0 SP1- 2.1_SP1_HF1- 5.4 SP0 | Supported protocols: SIP | |
| Mitel-Aastra-Ericsson | MiVoice Business | 8.0 and above | Supported protocols: SIP | |
| NEC-Philips | iS3000 | Supported protocols: SIP/T38 | ||
| NEC-Philips | SphereCall | Supported protocols: SIP/T38 | ||
| NEC-Philips | SV7000 | Supported through SIP Media Gateway | ||
| NEC-Philips | SV8100 | Supported protocols: SIP/T38 | ||
| NEC-Philips | SV8300 | Supported protocols: SIP/G.711 | ||
| NEC-Philips | SV8500 | Supported through SIP Media Gateway | ||
| Samsung | OfficeServ 7xxx | 4.x | Supported protocols: SIP | |
| Selta | SAMIP-SAMUBYCOM | Supported protocols: SIP | ||
| Siemens | HiPath 3000 | 8.x | Supported protocols: SIP | |
| Siemens | HiPath 4000 | 5.x | Supported protocols: SIP | |
| Siemens | HiPath 8000 | 3.x | Supported protocols: SIP | |
| MaticMind | MonkeyVoice | 2 | ||
| Audiocodes | MP1xx | Mediant | ||
| CISCO | Any ISR | 12.4 or higher | ||
| Patton | SmartNode | |||
| Any | Any Media Gateway supporting SIP trunking and T.38 protocol |
Digital Fax for Webex Calling Multi-Tenant Native Integration
Imagicle's is the ONLY approved Digital Fax solution in the market to be available from the Webex Control Hub. Discover how to easily start using it!
Check what requirements you need to satisfy to deploy in production or test in your lab.
Shall we arrange a demo?
We'll guide you through the benefits of Imagicle Digital Fax.
Advanced Services
Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare
Choose the best plan for your business and get the support you need in 7 languages.
It's your turn! Give it a try!
Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial
From the Imagicle Beat blog.
-
People Blog
The Importance of ESG Strategy and how we made it real with our Digital Fax.
The Importance of ESG Strategy and how we made it real with our Digital Fax.Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them. -
Discover
Products Blog
Turn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle. -
Products Blog
Teams Compliance Recording: Securing your Microsoft Teams Contact Center
Teams Compliance Recording: Securing your Microsoft Teams Contact CenterCertified Teams compliance recording by Imagicle for contact centers. Stay compliant with GDPR, HIPAA, ISO, PCI‑DSS. Get a 30-days free trial.
People Blog
The Importance of ESG Strategy and how we made it real with our Digital Fax.
The Importance of ESG Strategy and how we made it real with our Digital Fax.
Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.Discover
Products Blog
Turn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact Center
Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
Products Blog
Teams Compliance Recording: Securing your Microsoft Teams Contact Center
Teams Compliance Recording: Securing your Microsoft Teams Contact Center
Certified Teams compliance recording by Imagicle for contact centers. Stay compliant with GDPR, HIPAA, ISO, PCI‑DSS. Get a 30-days free trial.Dedicated webinars.
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ENWatch
WEBINAR - Release45’Automate conversations seamlessly with Imagicle AI Virtual Agents. (EMEAR)Access this exclusive webinar and discover how Imagicle AI Virtual Agents can transform customer interactions with fully customizable automation tailored to your needs.
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ENWatch
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
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ENWatch
WEBINAR - Release45’Next-level AI Virtual Receptionist: x2 faster, Arabic Support and more. (EMEAR)Join us for an exclusive webinar showcasing the latest enhancements to the Imagicle AI Virtual Receptionist - connecting customers to the contact they’re looking for through natural interactions.
EN
Watch
Watch
WEBINAR - Release
45’
Automate conversations seamlessly with Imagicle AI Virtual Agents. (EMEAR)
Access this exclusive webinar and discover how Imagicle AI Virtual Agents can transform customer interactions with fully customizable automation tailored to your needs.
EN
Watch
Watch
WEBINAR - Release
45’
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
EN
Watch
Watch
WEBINAR - Release
45’
Next-level AI Virtual Receptionist: x2 faster, Arabic Support and more. (EMEAR)
Join us for an exclusive webinar showcasing the latest enhancements to the Imagicle AI Virtual Receptionist - connecting customers to the contact they’re looking for through natural interactions.
Let's find out more!
-
Brochure Brochure
Imagicle Digital Fax Product Brochure.
Imagicle Digital Fax Product Brochure. -
Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era. -
Download
Brochure Blog
Make your Teams Contact Center compliant with Call Recording
Make your Teams Contact Center compliant with Call RecordingSecure, compliant, and seamlessly integrated, Imagicle Call Recording for Microsoft Teams ensures your contact center meets the highest standards. Discover more in the brochure!
Brochure Brochure
Imagicle Digital Fax Product Brochure.
Imagicle Digital Fax Product Brochure.
Download
Brochure Blog
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform
to a 360-degree tool to handle your
communications in the new digital era.Download
Brochure Blog
Make your Teams Contact Center compliant with Call Recording
Make your Teams Contact Center compliant with Call Recording
Secure, compliant, and seamlessly integrated, Imagicle Call Recording for Microsoft Teams ensures your contact center meets the highest standards. Discover more in the brochure!
We love answering your questions.
Do I have to acquire a license for every single user?
No. Imagicle Digital Fax’s licenses are based on the number of faxes users send and receive simultaneously. It doesn’t matter how many lines or existing fax machines you used to have.
Can I still send and receive faxes if the main server is down?
Of course! If your licensing includes HA options, you will never have service discontinuities, even if the main server is down.
Can Imagicle Digital Fax be integrated with 3rd party softwares?
Yes, Imagicle Digital Fax can integrate with 3rd party softwares in different ways, for example by using the included REST API. Specific integrations can be done on project basis.
Is it possible to migrate fax machines to Digital Fax progressively instead of all at once?
Of course! Enabling Digital Fax for some users doesn’t mean you have to change everyone’s habits all at once. You can take your time and migrate progressively.
Can I decide where to store my faxes and for how long?
Of course. Admins can customize retention time and enable certain users to modify it, to ensure full compliance with GDPR regulations.
Get the most out of it.
Imagicle Digital Fax is often used in combination with these solutions.
Contact Manager
Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.
Learn More
Call Recording
Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations.
Learn More
Call Analytics
Monitor and analyze your calls, allocate costs, check resources’ adoption, run reports and make data-driven decisions.
Learn MoreIt's your turn! Give it a try!
Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial