Elevate recording calls on Microsoft Teams.

The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.

Record easily, securely, intuitively.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.

Browse from the MS Teams client.

Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Certified for MS Teams.

Call Recording is recognized as a Policy-based recording solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

Compliance and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.

Flexible deployment.

Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements

For reporting, coaching, and training.

Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.

Browse from the MS Teams client.

Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Certified for MS Teams.

Call Recording is recognized as a Policy-based recording solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

Compliance and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.

Flexible deployment.

Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements

For reporting, coaching, and training.

Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.

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Resources.

  • EN Wed. 11 Jun 11:30 AM CEST RegistratiRegistrati
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • Products Blog
    Call Recording in 2025: the use cases and features you need
    Call Recording in 2025: the use cases and features you need
    What should you look for in a call recording solution in 2025?
  • DownloadDownload
    Brochure Blog
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
    • Tutte le risorse

    Prenota la tua demo gratuita.

    Ti mostriamo come funziona e rispondiamo a tutte le tue domande.
    Richiedi una demo

    Ora tocca a te: fai una prova!

    Prova le nostre soluzioni gratuitamente per 30 giorni.
    Richiedi una prova gratuita

    Vuoi ricevere un preventivo?

    Ti indichiamo l'opzione di acquisto ideale per la tua azienda.
    Richiedi un preventivo

    From the ImagicleBeat blog.

  • Products Blog
    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
  • Products Blog
    Voice Analytics: AI and use cases to elevate customer satisfaction.
    Voice Analytics: AI and use cases to elevate customer satisfaction.
    Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
  • Products Blog
    Why Microsoft Teams is so successful and how Imagicle completes it
    Why Microsoft Teams is so successful and how Imagicle completes it
    Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
    • Discover the blog

    Dedicated webinars.

    • EN Wed. 11 Jun 11:30 AM CEST RegistratiRegistrati
      WEBINAR - Release
      45’
      AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
      Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
    • EN Tue. 17 Jun 11:00 AM EDT RegistratiRegistrati
      WEBINAR - Release
      45’
      AI-Powered Contact Center Solutions for MS Teams. (US)
      Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
    • EN GuardaGuarda
      WEBINAR - Release
      45’
      Brand new UCX Engage Advanced for MS Teams. (US)
      Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
  • EN Wed. 11 Jun 11:30 AM CEST RegistratiRegistrati
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • EN Tue. 17 Jun 11:00 AM EDT RegistratiRegistrati
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (US)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • EN GuardaGuarda
    WEBINAR - Release
    45’
    Brand new UCX Engage Advanced for MS Teams. (US)
    Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
    • See all webinars

    Find out more!

  • DownloadDownload
    Brochure Blog
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • DownloadDownload
    Brochure Blog
    From human to virtual receptionist. A short overview.
    From human to virtual receptionist. A short overview.
    Meet our new AI colleague through a short vademecum.
  • Event Blog
    5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
    5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
    Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.

    • Prenota la tua demo gratuita.

    Ti mostriamo come funziona e rispondiamo a tutte le tue domande.
    Richiedi una demo

    Ora tocca a te: fai una prova!

    Prova le nostre soluzioni gratuitamente per 30 giorni.
    Richiedi una prova gratuita

    Vuoi ricevere un preventivo?

    Ti indichiamo l'opzione di acquisto ideale per la tua azienda.
    Richiedi un preventivo