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WEBINAR - Release
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
A closer look at the heart of Imagicle
Products Blog
Omnichannel Customer Service: what, why, and how?
Omnichannel Customer Service: what, why, and how?
Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.
Products Blog
Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.
Products Blog
Why you should choose Imagicle Virtual Agents to empower your bank.
Why you should choose Imagicle Virtual Agents to empower your bank.
Discover Virtual Agents can transform customer service into a more efficient, automated, and omnichannel experience.
Products Blog
Imagicle Virtual Agents: il futuro del retail è qui.
Imagicle Virtual Agents: il futuro del retail è qui.
Discover the potential of voicebots and chatbos for retail organizations.
Event Blog
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
Discover all the Imagicle news presented at Cisco Live EMEA 2023.
Products Blog
Winter Release 2023. From UC to UCX, next-level experience.
Winter Release 2023. From UC to UCX, next-level experience.
The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!
Support Blog
Perché i voice bot sono essenziali per il customer service
Perché i voice bot sono essenziali per il customer service
Voice bot: cosa sono? Come si usano? Perché è necessario implementarli per stare al passo con i trend di customer service?
People Blog
Why Should Your Business Switch to Virtual Fax Server?
Why Should Your Business Switch to Virtual Fax Server?
Why should your business invest in a virtual fax server? Discover now.
Products Blog
Virtual Agents for Education. Happier students and less overworked staff.
Virtual Agents for Education. Happier students and less overworked staff.
Discover the benefits of Virtual Agents for the world of Education.
Products Blog
Imagicle Screen Recording. Your ally to improve customer eXperience.
Imagicle Screen Recording. Your ally to improve customer eXperience.
Discover how to leverage Screen Recording to improve customer experience.
Products Blog
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
Products Blog
Voice Analytics: tags and groups for better performance auditing.
Voice Analytics: tags and groups for better performance auditing.
Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
Products Blog
AI Virtual Agents for Governments. Eliminating citizen complaints.
AI Virtual Agents for Governments. Eliminating citizen complaints.
Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
Products Blog
Imagicle apps. Bringing value to your Webex Calling.
Imagicle apps. Bringing value to your Webex Calling.
Discover how Imagicle + Webex improve and streamline the experience of all users.
Products Blog
AI Virtual Agents for Healthcare. Transform and simplify patient experience.
AI Virtual Agents for Healthcare. Transform and simplify patient experience.
Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
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Brochure Blog
Voice Analytics: from customers’ voice to business success.
Voice Analytics: from customers’ voice to business success.
Discover how Voice Analytics technologies help your business grow through this in-depth brochure.
Products Blog
Imagicle webinars. All the knowledge you need at your fingertips.
Imagicle webinars. All the knowledge you need at your fingertips.
Discover how we use webinars to keep customers and partners informed, updated, and engaged.
Products Blog
Voice Analytics. Enriched with brand-new widgets and alarms.
Voice Analytics. Enriched with brand-new widgets and alarms.
Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!What's up?
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ENGuarda
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
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Products Blog
Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out. -
Scopri
Products BlogTurn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle. -
Products Blog
Why Microsoft Teams is so successful and how Imagicle completes it
Why Microsoft Teams is so successful and how Imagicle completes itDiscover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
EN
Guarda
Guarda
WEBINAR - Release
45’
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
Products Blog
Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
Scopri
Products Blog
Turn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact Center
Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
Products Blog
Why Microsoft Teams is so successful and how Imagicle completes it
Why Microsoft Teams is so successful and how Imagicle completes it
Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Specialist
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Growth Marketer
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Manager
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Software Engineer
Italy
Luca Isola
BDM Microsoft EU & SP EMEA
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France & Benelux
Europe
Andrea Valleriani
Strategic Account Manager
Italy