A closer look at the heart of Imagicle

  • Products Blog
    Imagicle Virtual Agents: il futuro del retail è qui.
    Imagicle Virtual Agents: il futuro del retail è qui.
    Discover the potential of voicebots and chatbos for retail organizations.
  • Event Blog
    A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
    A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
    Discover all the Imagicle news presented at Cisco Live EMEA 2023.
  • Products Blog
    Winter Release 2023. From UC to UCX, next-level experience.
    Winter Release 2023. From UC to UCX, next-level experience.
    The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!
  • Support Blog
    Perché i voice bot sono essenziali per il customer service
    Perché i voice bot sono essenziali per il customer service
    Voice bot: cosa sono? Come si usano? Perché è necessario implementarli per stare al passo con i trend di customer service?
  • People Blog
    Why Should Your Business Switch to Virtual Fax Server?
    Why Should Your Business Switch to Virtual Fax Server?
    Why should your business invest in a virtual fax server? Discover now.
  • Products Blog
    Virtual Agents for Education. Happier students and less overworked staff.
    Virtual Agents for Education. Happier students and less overworked staff.
    Discover the benefits of Virtual Agents for the world of Education.
  • Products Blog
    Imagicle Screen Recording. Your ally to improve customer eXperience.
    Imagicle Screen Recording. Your ally to improve customer eXperience.
    Discover how to leverage Screen Recording to improve customer experience.
  • Products Blog
    Imagicle Digital Fax is officially available inside the Webex Control Hub!
    Imagicle Digital Fax is officially available inside the Webex Control Hub!
    Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
  • Products Blog
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
  • Products Blog
    AI Virtual Agents for Governments. Eliminating citizen complaints.
    AI Virtual Agents for Governments. Eliminating citizen complaints.
    Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
  • Products Blog
    Imagicle apps. Bringing value to your Webex Calling.
    Imagicle apps. Bringing value to your Webex Calling.
    Discover how Imagicle + Webex improve and streamline the experience of all users.
  • Products Blog
    AI Virtual Agents for Healthcare. Transform and simplify patient experience.
    AI Virtual Agents for Healthcare. Transform and simplify patient experience.
    Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
  • DownloadDownload
    Brochure Blog
    Voice Analytics: from customers’ voice to business success.
    Voice Analytics: from customers’ voice to business success.
    Discover how Voice Analytics technologies help your business grow through this in-depth brochure.
  • Products Blog
    Imagicle webinars. All the knowledge you need at your fingertips.
    Imagicle webinars. All the knowledge you need at your fingertips.
    Discover how we use webinars to keep customers and partners informed, updated, and engaged.
  • Products Blog
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
  • Products Blog
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
  • People Blog
    Spreading the Imagicle love in the UK.
    Spreading the Imagicle love in the UK.
    What can Imagicle bring to the UK market and why should customers and partners choose us?
  • Products Blog
    Cloud or Dedicated Cloud. What’s best?
    Cloud or Dedicated Cloud. What’s best?
    You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
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    What's up?

  • EN Wed. 11 Jun 11:30 AM CEST RegistratiRegistrati
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • ScopriScopri
    Products Blog
    Turn Microsoft Teams into a Contact Center
    Turn Microsoft Teams into a Contact Center
    Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
  • Products Blog
    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
  • Products Blog
    Why Microsoft Teams is so successful and how Imagicle completes it
    Why Microsoft Teams is so successful and how Imagicle completes it
    Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Specialist
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Growth Marketer
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Manager
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Software Engineer
    Italy
    Luca Isola
    Luca Isola
    BDM Microsoft EU & SP EMEA
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Product Owner - UCX Cloud Suite
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France & Benelux
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy