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Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Improve customer service, enhance agent training, and maintain compliance across various sectors.
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How to empower customer service with Imagicle.
How to empower customer service with Imagicle.
Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
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New Customer Service Analytics for Webex Calling Multi-Tenant.
New Customer Service Analytics for Webex Calling Multi-Tenant.
Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
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Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
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15 Tips to Improve Customer Satisfaction in Call Centers
15 Tips to Improve Customer Satisfaction in Call Centers
Learn how to bring customer satisfaction to new hights by improving call center strategies.
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How Conversational AI brings Business Innovation for Customers and Workers
How Conversational AI brings Business Innovation for Customers and Workers
Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
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Imagicle Digital Fax for Webex Calling Case Studies
Imagicle Digital Fax for Webex Calling Case Studies
Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
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Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
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How Imagicle Made Waves at Cisco Impact 2023
How Imagicle Made Waves at Cisco Impact 2023
What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
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Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Imagicle Conversational AI automatizza gli IVR conversazionali con voicebot e chatbot.
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Web chat: 5 tips to boost your customer support
Web chat: 5 tips to boost your customer support
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The apps for Webex Calling you can’t do without.
The apps for Webex Calling you can’t do without.
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Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!
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50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
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Conversational Marketing per l’assistenza ai clienti: tecnologie intelligenti a supporto del business
Conversational Marketing per l’assistenza ai clienti: tecnologie intelligenti a supporto del business
La digitalizzazione ha imposto al mondo dell’assistenza clienti un profondo cambiamento che vede il cliente al centro della relazione, con servizi sempre più personalizzati e su misura. Sono tante le aziende che ricercano quotidianamente nuove strategie per rispondere al meglio alle aspettative di un pubblico oggi maggiormente informato, attento e consapevole, perché si sa, una […]
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Call Recording Best Software Solution 2023
Call Recording Best Software Solution 2023
Why should your company adopt a Call Recording solution?
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3 must-have skills for a successful Customer Service.
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
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Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
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Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
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Turn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact Center
Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
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Why Microsoft Teams is so successful and how Imagicle completes it
Why Microsoft Teams is so successful and how Imagicle completes it
Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
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WEBINAR - Release
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AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
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Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
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Turn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact Center
Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
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Why Microsoft Teams is so successful and how Imagicle completes it
Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Specialist
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Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Growth Marketer
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Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
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Luca Omiciuolo
Senior Software Engineer
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Michele Marini
Senior Software Engineer
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Samuele Franceschi
People & Culture Manager
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Cristian Delù
Senior Software Engineer
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Marco Da Rios
Senior Software Engineer
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Andrea Sonnino
Senior Tech Solution Specialist
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Greta Babbini
Software UX/UI Designer
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Luca Bonuccelli
Senior Software Engineer
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Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
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Christian Bongiovanni
Co-CEO, Chief Technology Officer
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Stefano Raffaelli
Senior Software Engineer
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Andrea Rivaben
Senior Solution Specialist Manager
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Francesco Ronchieri
Software Engineer
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Luca Isola
BDM Microsoft EU & SP EMEA
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
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Riccardo Rolfo
Channel Manager Italy
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Thomas Popinel
Channel Manager - France & Benelux
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Andrea Valleriani
Strategic Account Manager
Italy