Product Updates

Summer Release 2024: a wave of experience innovation.

Summer Release 2024: a wave of experience innovation.

AI Virtual Receptionist. A new way of greeting customers with AI. Imagine having a receptionist available 24/7/365, always ready to greet callers with the perfect tone, who knows exactly where to direct them. That’s what the new Imagicle AI Virtual Receptionist brings to your reception crew. This AI-powered digital twin of your human receptionists is […]

Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.

Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.

Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!

Winter Release 2023. From UC to UCX, next-level experience.

Winter Release 2023. From UC to UCX, next-level experience.

The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!

The best of Winter Release 2021: cloud, security, integrations.

The best of Winter Release 2021: cloud, security, integrations.

UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.

Hello! My name is Imagicle UCX Suite. Nice to meet you.

Hello! My name is Imagicle UCX Suite. Nice to meet you.

The name of your favorite UCX Suite isn't the only thing that changes: discover the new Imagicle UCX Suite in 3 flavors: Cloud, On-Prem, and Hosted; the integrations area and the new homepage.

The best of Imagicle Summer Release 2020. FREE HANDBOOK.

The best of Imagicle Summer Release 2020. FREE HANDBOOK.

A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.

Summer Release 2020.

Summer Release 2020.

A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.

Lock/unlock corporate phones automatically with the brand-new Imagicle API.

Lock/unlock corporate phones automatically with the brand-new Imagicle API.

APIs are a set of requirements for one application to connect to another application, but how exactly does it work, and why is it essential for today's business? Discover the Imagicle APIs, including the latest one: the API that allows you to lock/unlock corporate phones and save tons of time and money!

Growing towards performance, scalability, and security.

Growing towards performance, scalability, and security.

Discover some of the features we developed in the name of the commitment to go ahead, overcome the crisis and work even better.

Spring Release 2020: Call Analytics top performances and scalability.

Spring Release 2020: Call Analytics top performances and scalability.

Discover the tremendous improvement we have made to the Call Accounting solution by optimizing the use of the database and reports.

Spring Release 2020: Call Recording reports.

Spring Release 2020: Call Recording reports.

Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.

Contact Manager: introducing Full-Text Search capability.

Contact Manager: introducing Full-Text Search capability.

Discover the full-text search engine: ready to optimize contacts search for the Imagicle directories solution.

Imagicle: Winter Release 2019 greatest hits.

Imagicle: Winter Release 2019 greatest hits.

A season of research, innovation, and growth in the Imagicle development team. Discover the most remarkable news of Winter Release 2019.