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WEBINAR - Release
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Customer Experience
Products Blog
Call Recording in 2025: the use cases and features you need
Call Recording in 2025: the use cases and features you need
What should you look for in a call recording solution in 2025?
Products Blog
Imagicle UCX Engage – Elevating your Customer Experience with Human & Virtual interactions.
Imagicle UCX Engage – Elevating your Customer Experience with Human & Virtual interactions.
An easy, integrated solution to implement AI automation in your company.
Products Blog
Receptionist virtuale: cos’è e perché utilizzarlo
Receptionist virtuale: cos’è e perché utilizzarlo
Migliora l'esperienza cliente con un AI Virtual Receptionist che gestisce chiamate, prenota appuntamenti e offre supporto 24/7. Scopri di più!
Products Blog
Call Deflection: Enhancing Customer Experience and Agent Productivity
Call Deflection: Enhancing Customer Experience and Agent Productivity
Learn how call deflection can make customer service more efficient and save everyone's time.
Use Case Blog
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
Products Blog
Leveraging Call Analytics for Business Growth
Leveraging Call Analytics for Business Growth
Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
Products Blog
Digitizing the Traditional with Imagicle Digital Fax
Digitizing the Traditional with Imagicle Digital Fax
Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
Products Blog
How to empower customer service with Imagicle.
How to empower customer service with Imagicle.
Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
Products Blog
15 Tips to Improve Customer Satisfaction in Call Centers
15 Tips to Improve Customer Satisfaction in Call Centers
Learn how to bring customer satisfaction to new hights by improving call center strategies.
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Brochure Blog
Imagicle Digital Fax for Webex Calling Case Studies
Imagicle Digital Fax for Webex Calling Case Studies
Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
Products Blog
Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Imagicle Conversational AI automatizza gli IVR conversazionali con voicebot e chatbot.
Products Blog
Conversational Marketing per l’assistenza ai clienti: tecnologie intelligenti a supporto del business
Conversational Marketing per l’assistenza ai clienti: tecnologie intelligenti a supporto del business
La digitalizzazione ha imposto al mondo dell’assistenza clienti un profondo cambiamento che vede il cliente al centro della relazione, con servizi sempre più personalizzati e su misura. Sono tante le aziende che ricercano quotidianamente nuove strategie per rispondere al meglio alle aspettative di un pubblico oggi maggiormente informato, attento e consapevole, perché si sa, una […]
Products Blog
Call Recording Best Software Solution 2023
Call Recording Best Software Solution 2023
Why should your company adopt a Call Recording solution?
Customer success Blog
3 must-have skills for a successful Customer Service.
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Products Blog
Omnichannel Customer Service: what, why, and how?
Omnichannel Customer Service: what, why, and how?
Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.
Products Blog
Imagicle Virtual Agents: il futuro del retail è qui.
Imagicle Virtual Agents: il futuro del retail è qui.
Discover the potential of voicebots and chatbos for retail organizations.
Support Blog
Perché i voice bot sono essenziali per il customer service
Perché i voice bot sono essenziali per il customer service
Voice bot: cosa sono? Come si usano? Perché è necessario implementarli per stare al passo con i trend di customer service?
People Blog
Why Should Your Business Switch to Virtual Fax Server?
Why Should Your Business Switch to Virtual Fax Server?
Why should your business invest in a virtual fax server? Discover now.