AI chat agents automating conversations with customers.
AI Digital Virtual Agents automate conversations 24/7 across web, email, SMS, WhatsApp, Messenger, Telegram, and more.
Smarter Conversations. Faster Resolutions. Happier Customers.
24/7 Smart assistance
Let AI chat agents take care of customer requests anytime, improving response times and ensuring non-stop support.
Speak your customers’ language
Break language barriers! Our AI text agents seamlessly assist customers in Arabic, English, French, German, Italian, and Spanish.
Continuous Self-Learning
Built-in capability to self-learn from your Knowledge Base (documents, websites,etc..), to avoid the complexity and cost of manual training.
AI Self-Service with a Human Touch
Empower your digital channels with AI customer service to handle conversations and easily escalate to human agents as needed.
AI set up in a click
Set up conversational digital flows and conversation logic using an intuitive visual flow editor—no coding experience required.
Built-in AI
No external Gen AI accounts required—our built-in solution features leading LLM for seamless performance.
24/7 Smart assistance
Let AI chat agents take care of customer requests anytime, improving response times and ensuring non-stop support.
Speak your customers’ language
Break language barriers! Our AI text agents seamlessly assist customers in Arabic, English, French, German, Italian, and Spanish.
Continuous Self-Learning
Built-in capability to self-learn from your Knowledge Base (documents, websites,etc..), to avoid the complexity and cost of manual training.
AI Self-Service with a Human Touch
Empower your digital channels with AI customer service to handle conversations and easily escalate to human agents as needed.
AI set up in a click
Set up conversational digital flows and conversation logic using an intuitive visual flow editor—no coding experience required.
Built-in AI
No external Gen AI accounts required—our built-in solution features leading LLM for seamless performance.
Details that make the difference.
Build your automation with zero coding skills.
What about human agent escalations?
Looking to automate conversation on your voice channel too?
Resources.
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Products BlogAI Virtual Agents for Governments. Eliminating citizen complaints.AI Virtual Agents for Governments. Eliminating citizen complaints.Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
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Products BlogAI Virtual Agents for Healthcare. Transform and simplify patient experience.AI Virtual Agents for Healthcare. Transform and simplify patient experience.Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
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Products BlogAI Virtual Agents: the future of retail is here.AI Virtual Agents: the future of retail is here.Discover the potential of voicebots and chatbos for retail organizations.
It's your turn! Give it a try!
From the ImagicleBeat blog.
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Products BlogCall Transfer Rate: how AI Virtual Agents can reduce itCall Transfer Rate: how AI Virtual Agents can reduce itLet’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission.
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Products Blog15 Tips to Improve Customer Satisfaction in Call Centers15 Tips to Improve Customer Satisfaction in Call CentersLearn how to bring customer satisfaction to new hights by improving call center strategies.
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Products BlogAI Virtual Receptionist Cost: Plans, Average Pricing and ConsiderationsAI Virtual Receptionist Cost: Plans, Average Pricing and ConsiderationsLooking for a virtual assistant? Learn everything about AI Virtual Receptionist cost and selling plans structures.
Dedicated webinars.
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EN
Watch
WEBINAR - Release40’Imagicle Voice Virtual Agents. Introducing human-like AI in your customer service.Join us in this webinar as we showcase the Imagicle Summer Release and the brand new Imagicle Voice Virtual Agents. -
EN Wed. 16 Apr 11:00 AM CEST
Register
WEBINAR - Release45’Automate conversations seamlessly with Imagicle AI Virtual Agents. (EMEAR)Join us for an exclusive webinar and discover how Imagicle AI Virtual Agents can transform customer interactions with fully customizable automation tailored to your needs. -
EN Wed. 11 Jun 11:30 AM CEST
Register
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
Let's find out more!
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Security BlogStay Compliant: A Complete Guide to Compliance Recording.Stay Compliant: A Complete Guide to Compliance Recording.Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes. -
Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle appsElevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era. -
Download
Brochure BlogVoice Analytics: from customers’ voice to business success.Voice Analytics: from customers’ voice to business success.Discover how Voice Analytics technologies help your business grow through this in-depth brochure.