AI chat agents automating conversations with customers.

AI Digital Virtual Agents automate conversations 24/7 across web, email, SMS, WhatsApp, Messenger, Telegram, and more.

Smarter Conversations. Faster Resolutions. Happier Customers.

24/7 Smart assistance

Let AI chat agents take care of customer requests anytime, improving response times and ensuring non-stop support.

Speak your customers’ language

Break language barriers! Our AI text agents seamlessly assist customers in Arabic, English, French, German, Italian, and Spanish.

Continuous Self-Learning

Built-in capability to self-learn from your Knowledge Base (documents, websites,etc..), to avoid the complexity and cost of manual training.

AI Self-Service with a Human Touch

Empower your digital channels with AI customer service to handle conversations and easily escalate to human agents as needed.

AI set up in a click

Set up conversational digital flows and conversation logic using an intuitive visual flow editor—no coding experience required.

Built-in AI

No external Gen AI accounts required—our built-in solution features leading LLM for seamless performance.

Let's have a chat!
Our experts are ready to answer your questions and guide you through the best solution for your business.

Details that make the difference.

Build your automation with zero coding skills.

Setting the chatbots up is super easy, thanks to Smartflows! This visual designer lets you create the conversation logic behind Imagicle Digital Virtual Agents by simply dragging and dropping items to craft your personalized experience. It features a flow editor with semantic analysis, integration with leading LLM models, and seamless syncing with CRM/ERP/HR systems and your knowledge base.

What about human agent escalations?

If a customer prefers to speak with a human agent for certain issues, is it still possible? Absolutely! Regardless of how a customer reaches out, the AI chat agent can smoothly escalate to a human agent who will take over and provide assistance through our dedicated agent workspaces.

Looking to automate conversation on your voice channel too?

With Imagicle Voice Virtual Agents you’ll be able to seamlessly manage voice interactions, providing instant, natural conversations and 24/7 support. Our AI-driven solution handles customer queries with ease, escalates complex issues to human agents when necessary, and integrates effortlessly with your existing systems to deliver an exceptional customer experience every time.
Want to talk about it?
Book a meeting with our experts and discuss your use cases in depth.

Resources.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

From the ImagicleBeat blog.

Dedicated webinars.

  • EN WatchWatch
    WEBINAR - Release
    40’
    Imagicle Voice Virtual Agents. Introducing human-like AI in your customer service.
    Join us in this webinar as we showcase the Imagicle Summer Release and the brand new Imagicle Voice Virtual Agents.
  • EN Wed. 16 Apr 11:00 AM CEST RegisterRegister
    WEBINAR - Release
    45’
    Automate conversations seamlessly with Imagicle AI Virtual Agents. (EMEAR)
    Join us for an exclusive webinar and discover how Imagicle AI Virtual Agents can transform customer interactions with fully customizable automation tailored to your needs.
  • EN Wed. 11 Jun 11:30 AM CEST RegisterRegister
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.

Let's find out more!

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote