11:30 AM CEST
Essentials tools for happier customers and receptionists.

61% of consumers choose phone calls for assistance, and they’re asking for 24/7 support. Build a modern, AI-powered welcoming service to improve the efficiency of receptionist teams effortlessly.
So much more than phone answering services.
Engage customers seamlessly.
Manage requests from various chat channels and enable users to interact with virtual agents via voice or digital means, escalating to human support as required.
Omnichannel Agent ConsoleEasily manage multiple calls.
With Attendant Console you can answer, transfer, park multiple call faster having everything you need at your fingertips, ensuring swift and efficient call handling and routing.
Attendant ConsoleLet an AI answer for you.
Onboard an AI AI Virtual Receptionist providing assistance 24/7: greets callers, check availabilities and transfers calls, alerts about missed calls, transfers to voicemail.
AI Virtual ReceptionistFind contacts in seconds.
Contact Manager lets you leverage Caller ID and set up unlimited directories, centralized in your Attendant Console, AI Virtual Receptionist, and calling platforms.
Contact ManagerExact call routing and queue management.
Easily create customized call flows with tailored voice prompts, ensuring calls reach available operators promptly for enhanced customer service.
Advanced QueueingCustomized welcome greetings.
Create flows with customized voice messages, perform a simple mp4 file upload and ensure an easy flow to the desired operator.
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EN Wed. 11 Jun 11:30 AM CEST
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WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams. -
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Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle appsElevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era. -
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Products BlogTurn Microsoft Teams into a Contact CenterTurn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.