Let AI Virtual Receptionist connect customers to the contact they're looking for through AI-powered intuitive and natural voice interactions.
See AI Virtual Receptionist first-hand.
Much more than automatic phone answering.
Reduce your costs
Wondering how much AI Virtual Receptionist costs? The real cost is not investing in it, as it optimizes resources while providing 24/7 self-service automation, ultimately cutting expenses.
Eliminate waiting times
If customers call looking for a busy contact or just need information, AI Virtual Receptionist will handle their inquiry and notify missed calls to colleagues if needed.
Cohesive brand voice
Customers expect to recognize the brand they’re speaking to through the bot’s voice. Choose and maintain a brand voice across channels, maintaining a human-like consistent experience.
Be there any time the phone rings
You can set up AI Virtual Receptionist to be triggered on specific hours or events or even leave it always on, ensuring a 24/7 cover of your phone lines.
Speak your customers' language
Removing language barriers makes customers happy. Serve them in English, French, Spanish, German, Italian, Arabic - even simultaneously.
Shape it how you like
Customize AI Virtual Receptionist to your business needs, enabling it to understand what customers need through an intuitive set up.
Reduce your costs
Wondering how much AI Virtual Receptionist costs? The real cost is not investing in it, as it optimizes resources while providing 24/7 self-service automation, ultimately cutting expenses.
Eliminate waiting times
If customers call looking for a busy contact or just need information, AI Virtual Receptionist will handle their inquiry and notify missed calls to colleagues if needed.
Cohesive brand voice
Customers expect to recognize the brand they’re speaking to through the bot’s voice. Choose and maintain a brand voice across channels, maintaining a human-like consistent experience.
Be there any time the phone rings
You can set up AI Virtual Receptionist to be triggered on specific hours or events or even leave it always on, ensuring a 24/7 cover of your phone lines.
Speak your customers' language
Removing language barriers makes customers happy. Serve them in English, French, Spanish, German, Italian, Arabic - even simultaneously.
Shape it how you like
Customize AI Virtual Receptionist to your business needs, enabling it to understand what customers need through an intuitive set up.
Integrated with the solutions you love.
Remove the stress from peak or break times.
Human-like conversations.
Stay on track of service performance.
Stunning inside out.
Into your existing solution.
Get the most out of it.
Attendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreAdvanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAuto Attendant
Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.
Learn MoreResources.
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Download
Brochure BlogFrom human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.Meet our new AI colleague through a short vademecum. -
Products Blog
The best AI Virtual Receptionist for your Webex Calling
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From human to virtual receptionist. A short overview.
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AI Virtual Receptionist: the cost of not investing in it
It's your turn! Give it a try!
Human vs. Virtual
Feature | Human | AI Virtual Receptionist |
---|---|---|
24/7 service | With several receptionists working by shift | |
Training time | Some days | Some minutes |
Customer waiting times | It depends on the receptionists available and calls in queue | 0 |
Service peak managements | Only if more receptionists are set up than usual | |
Fast responses | It depends on the waiting times | |
Multilingual | Most likely not and not for all operators | Speaks English, French, Spanish, German, Italian and soon Arabic. Fluently. |
Costs | High | Definitely lower |
Features available today
- Call transfer/FAQ answering
- Cloud configuration UI
- Multiple languages support
- Blind transfer with busy/no answer detection
- Missed call notification via email
- Dashboard with call volumes & outcomes
Features in the roadmap
- Transfer with consultation
- Corporate directory synchronization (currently works with CSV upload)
- Call notification via SMS/WhatsApp
- Presence and calendar integration
- A more advanced dashboard
It's your turn! Give it a try!
From the ImagicleBeat blog.
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Are AI Virtual Receptionists Worth It?
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Discover the benefits of an AI virtual receptionist and learn how it works.
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Discover the benefits of an AI virtual receptionist and learn how it works.
AI Virtual Receptionist: the cost of not investing in it
Dedicated webinars.
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EN
Watch
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams. -
EN
Watch
WEBINAR - Release45’Next-level AI Virtual Receptionist: x2 faster, Arabic Support and more. (EMEAR)Join us for an exclusive webinar showcasing the latest enhancements to the Imagicle AI Virtual Receptionist - connecting customers to the contact they’re looking for through natural interactions. -
EN
Watch
WEBINAR - Release40’Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.Register to this webinar included in the Summer '24 Release dedicated to Imagicle AI Virtual Receptionist, your human receptionist's digital twin.
Let's find out more!
-
Download
Brochure BlogFrom human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.Meet our new AI colleague through a short vademecum. -
Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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Why Microsoft Teams is so successful and how Imagicle completes it
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From human to virtual receptionist. A short overview.
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Why Microsoft Teams is so successful and how Imagicle completes it
Get the most out of it.
Attendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreAdvanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAuto Attendant
Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.
Learn More