Attendant Console

Overview Book a demo

Flexible operator console for Microsoft Teams.

Enjoy a tailor-made integration to answer, transfer, park, overall handle your Microsoft Teams calls professionally and easily.

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The easiest way to handle Microsoft Teams calls.

ACS-based integration.

Attendant Console is based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.

Certified for MS Teams.

Attendant Console is recognized as a Contact center solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

All functions at your fingertips.

Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.

A complete Customer Service.

Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.

Colleague list updated automatically.

Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.

For every operator, anywhere.

Supports hybrid and smart working models, with special features for visually impaired users if needed.

ACS-based integration.

Attendant Console is based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.

Certified for MS Teams.

Attendant Console is recognized as a Contact center solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

All functions at your fingertips.

Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.

A complete Customer Service.

Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.

Colleague list updated automatically.

Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.

For every operator, anywhere.

Supports hybrid and smart working models, with special features for visually impaired users if needed.

REQUEST A DEMO

More than Attendant Console for Teams

Teams Call Recording, Digital Fax, Call Analytics and more - discover the whole suite of Imagicle products enhancing Microsoft Teams.

TAKE ME THERE

More than Attendant Console for Teams

Teams Call Recording, Digital Fax, Call Analytics and more - discover the whole suite of Imagicle products enhancing Microsoft Teams.

TAKE ME THERE

Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!

All resources

From the ImagicleBeat blog.

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Brochure Blog

Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!

Discover

Products Blog

Turn Microsoft Teams into a Contact Center

Turn Microsoft Teams into a Contact Center

Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.

Products Blog

Teams Compliance Recording: Securing your Microsoft Teams Contact Center

Teams Compliance Recording: Securing your Microsoft Teams Contact Center

Certified Teams compliance recording by Imagicle for contact centers. Stay compliant with GDPR, HIPAA, ISO, PCI‑DSS. Get a 30-days free trial.

Discover the blog

Dedicated webinars.

EN Wed. 10 Sep 11:30 AM CEST Register

WEBINAR - Sales Lab

45’

Smarter Front Desk – Attendant Console & Virtual Receptionist for MS Teams.

Discover how to streamline call handling and provide 24/7 service with the help of AI and intuitive interfaces.
EN Wed. 22 Oct 11:00 AM EDT Register

WEBINAR - Sales Lab

45’

Next-Gen Customer Service: Imagicle Contact Center for MS Teams

Turn MS into a powerful, full-featured contact center with AI, automation, and deliver a truly Omnichannel customer experience. Explore how Imagicle’s AI-powered, Microsoft Teams-certified solutions can help you optimize your contact center operations and deliver better service across every channel.
EN Wed. 24 Sep 11:30 AM CEST Register

WEBINAR - Sales Lab

45’

Stay Compliant: Call Recording & Voice Analytics for Microsoft Teams

Discover how to streamline call handling and provide 24/7 service with the help of AI and intuitive interfaces.

EN Wed. 10 Sep 11:30 AM CEST

WEBINAR - Sales Lab

45’

Smarter Front Desk – Attendant Console & Virtual Receptionist for MS Teams.

Discover how to streamline call handling and provide 24/7 service with the help of AI and intuitive interfaces.

EN Wed. 22 Oct 11:00 AM EDT

WEBINAR - Sales Lab

45’

Next-Gen Customer Service: Imagicle Contact Center for MS Teams

Turn MS into a powerful, full-featured contact center with AI, automation, and deliver a truly Omnichannel customer experience. Explore how Imagicle’s AI-powered, Microsoft Teams-certified solutions can help you optimize your contact center operations and deliver better service across every channel.

EN Wed. 24 Sep 11:30 AM CEST

WEBINAR - Sales Lab

45’

Stay Compliant: Call Recording & Voice Analytics for Microsoft Teams

Discover how to streamline call handling and provide 24/7 service with the help of AI and intuitive interfaces.

See all webinars