
Enjoy a tailor-made integration to answer, transfer, park, overall handle your Microsoft Teams calls professionally and easily.
The easiest way to handle Microsoft Teams calls.
ACS-based integration.
Starting from Winter '24, Attendant Console will be based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.
Certified for security & CC.
Attendant Console successfully obtained the Microsoft 365 Privacy & Security and Contact Center certifications, proving Imagicle meets Microsoft's rigorous standards.
All functions at your fingertips.
Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.
A complete Customer Service.
Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.
Colleague list updated automatically.
Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.
For every operator, anywhere.
Supports hybrid and smart working models, with special features for visually impaired users if needed.
ACS-based integration.
Starting from Winter '24, Attendant Console will be based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.
Certified for security & CC.
Attendant Console successfully obtained the Microsoft 365 Privacy & Security and Contact Center certifications, proving Imagicle meets Microsoft's rigorous standards.
All functions at your fingertips.
Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.
A complete Customer Service.
Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.
Colleague list updated automatically.
Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.
For every operator, anywhere.
Supports hybrid and smart working models, with special features for visually impaired users if needed.
Resources.
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Blog
Imagicle for Microsoft Teams Webinar Series
Imagicle for Microsoft Teams Webinar Series -
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Brochure BlogTeams Call Recording in 2025 – a Guide by Imagicle
Teams Call Recording in 2025 – a Guide by ImagicleNeed secure Teams call recording? Read Imagicle’s 2025 guide and learn how 3rd party solutions guarantee compliance. -
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Brochure BlogAttendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingIntuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
Imagicle for Microsoft Teams Webinar Series
Teams Call Recording in 2025 – a Guide by Imagicle
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
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Download
Brochure BlogAttendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingIntuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure! -
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Products BlogTurn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle. -
Products Blog
Teams Compliance Recording: Securing your Microsoft Teams Contact Center
Teams Compliance Recording: Securing your Microsoft Teams Contact CenterCertified Teams compliance recording by Imagicle for contact centers. Stay compliant with GDPR, HIPAA, ISO, PCI‑DSS. Get a 30-days free trial.
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Turn Microsoft Teams into a Contact Center
Teams Compliance Recording: Securing your Microsoft Teams Contact Center
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EN Wed. 10 Sep 11:30 AM CEST
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WEBINAR - Sales Lab45’Smarter Front Desk – Attendant Console & Virtual Receptionist for MS Teams.Discover how to streamline call handling and provide 24/7 service with the help of AI and intuitive interfaces. -
EN Wed. 22 Oct 11:00 AM EDT
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WEBINAR - Sales Lab45’Next-Gen Customer Service: Imagicle Contact Center for MS TeamsTurn MS into a powerful, full-featured contact center with AI, automation, and deliver a truly Omnichannel customer experience. Explore how Imagicle’s AI-powered, Microsoft Teams-certified solutions can help you optimize your contact center operations and deliver better service across every channel. -
EN Wed. 24 Sep 11:30 AM CEST
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WEBINAR - Sales Lab45’Stay Compliant: Call Recording & Voice Analytics for Microsoft TeamsDiscover how to streamline call handling and provide 24/7 service with the help of AI and intuitive interfaces.
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Download
Brochure BlogTeams Call Recording in 2025 – a Guide by Imagicle
Teams Call Recording in 2025 – a Guide by ImagicleNeed secure Teams call recording? Read Imagicle’s 2025 guide and learn how 3rd party solutions guarantee compliance. -
Download
Brochure BlogTransform Microsoft Teams into a Complete Communication Hub with Imagicle
Transform Microsoft Teams into a Complete Communication Hub with ImagicleDiscover how Imagicle apps turn Microsoft Teams into a fully-featured, compliant, intuitive enterprise communication solution. -
Products Blog
Are AI Virtual Receptionists Worth It?
Are AI Virtual Receptionists Worth It?Is an AI Virtual Receptionist a good investment for your business? Read about common objections and answers.