Elevate recording calls on Microsoft Teams.

The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.

Record easily, securely, intuitively.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.

Browse from the MS Teams client.

Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Certified for MS Teams.

Call Recording is recognized as a Policy-based recording solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

Compliance and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.

Flexible deployment.

Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements

For reporting, coaching, and training.

Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.

Browse from the MS Teams client.

Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Certified for MS Teams.

Call Recording is recognized as a Policy-based recording solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

Compliance and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.

Flexible deployment.

Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements

For reporting, coaching, and training.

Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.

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Resources.

  • EN RegarderRegarder
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • DownloadDownload
    Brochure Blog

    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps

    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • Products Blog

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
    • Toutes les ressources

    Réservez votre démo gratuite.

    Nous vous montrerons comment la solution fonctionne et répondrons à vos questions.
    Demander la démo

    À votre tour de l’essayer !

    Obtenez votre essai gratuit de 30 jours pour tester la solution Imagicle par vous-même.
    Demander un essai gratuit

    Vous souhaitez un devis ?

    Nous vous indiquerons les meilleures options d’achat pour votre entreprise.
    Demander un devis

    From the ImagicleBeat blog.

  • DownloadDownload
    Brochure Blog

    Make your Teams Contact Center compliant with Call Recording

    Make your Teams Contact Center compliant with Call Recording
    Secure, compliant, and seamlessly integrated, Imagicle Call Recording for Microsoft Teams ensures your contact center meets the highest standards. Discover more in the brochure!
  • Products Blog

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
  • Products Blog

    Why Microsoft Teams is so successful and how Imagicle completes it

    Why Microsoft Teams is so successful and how Imagicle completes it
    Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
    • Discover the blog

    Dedicated webinars.

    • EN RegarderRegarder
      WEBINAR - Release
      45’
      AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
      Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
    • EN RegarderRegarder
      WEBINAR - Release
      45’
      AI-Powered Contact Center Solutions for MS Teams. (US)
      Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
    • EN RegarderRegarder
      WEBINAR - Release
      45’
      Brand new UCX Engage Advanced for MS Teams. (US)
      Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
  • EN RegarderRegarder
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • EN RegarderRegarder
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (US)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • EN RegarderRegarder
    WEBINAR - Release
    45’
    Brand new UCX Engage Advanced for MS Teams. (US)
    Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
    • See all webinars

    Find out more!

  • DownloadDownload
    Brochure Blog

    Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

    Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
    Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
  • DownloadDownload
    Brochure Blog

    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps

    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • Event Blog

    5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.

    5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
    Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.

    • Réservez votre démo gratuite.

    Nous vous montrerons comment la solution fonctionne et répondrons à vos questions.
    Demander la démo

    À votre tour de l’essayer !

    Obtenez votre essai gratuit de 30 jours pour tester la solution Imagicle par vous-même.
    Demander un essai gratuit

    Vous souhaitez un devis ?

    Nous vous indiquerons les meilleures options d’achat pour votre entreprise.
    Demander un devis