A closer look at the heart of Imagicle

  • Security Blog
    ISO 27001. Taking care of your data protection.
    ISO 27001. Taking care of your data protection.
    Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
  • Products Blog
    Why it’s Smart to work on the Imagicle Cloud.
    Why it’s Smart to work on the Imagicle Cloud.
    The Covid-19 paradigm shift. In March 2020, we all learned – the hard way, might I say – that we don’t need to be in the office to get things done. The COVID-19 pandemic has necessitated the adoption of remote work on a wide scale, causing virtually the entire employee base of many companies to embrace an […]
  • Products Blog
    Pick up to 10 time zones for your Call Analytics reports.
    Pick up to 10 time zones for your Call Analytics reports.
    Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
  • Products Blog
    Advanced Queueing. Increased performance and unlimited scalability.
    Advanced Queueing. Increased performance and unlimited scalability.
    How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
  • Products Blog
    Call Analytics: 2 new reports to make devices’ adoption effective.
    Call Analytics: 2 new reports to make devices’ adoption effective.
    Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
  • Release Blog
    OAuth 2.0 support: Microsoft 365 native integration.
    OAuth 2.0 support: Microsoft 365 native integration.
    Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
  • Blog
    Test
    Test
    test
  • Brochure Blog
    Finance: how Imagicle apps turned 3 customers into happy customers.
    Finance: how Imagicle apps turned 3 customers into happy customers.
    The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
  • Products Blog
    Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
    Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
    More than 2 years ago, I wrote a blog post comparing UCaaS and On-Premise UC. At that time, I couldn’t find a winner for this challenge. The final decision depended on the particular needs of each specific organization. Today, On-Prem deployment is still there, and (maybe?) it will be for a long time. Yet, the journey towards the Cloud has […]
  • Tech Specs Blog
    ​​Imagicle contribution to Open Source: WireMock.GUI.
    ​​Imagicle contribution to Open Source: WireMock.GUI.
    The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
  • Products Blog
    The best of Winter Release 2021: cloud, security, integrations.
    The best of Winter Release 2021: cloud, security, integrations.
    UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
  • People Blog
    3 reasons why you should know Imagicle.
    3 reasons why you should know Imagicle.
    Whether you've known us for years or it's the first time you hear about us, here are 3 good reasons why you'll fall in love with us!
  • Products Blog
    Attendant Console: native integration with Cisco BroadWorks.
    Attendant Console: native integration with Cisco BroadWorks.
    Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
  • Products Blog
    Call Analytics: boost your Customer Services with Hunt Groups reports.
    Call Analytics: boost your Customer Services with Hunt Groups reports.
    Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
  • Products Blog
    Your Imagicle Attendant Console gets safer than ever.
    Your Imagicle Attendant Console gets safer than ever.
    The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
  • Products Blog
    Welcome to Neverland. A new workplace concept.
    Welcome to Neverland. A new workplace concept.
    The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
  • People Blog
    Welcome to Neverland. A new workplace concept.
    Welcome to Neverland. A new workplace concept.
    The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
  • Products Blog
    Hello! My name is Imagicle UCX Suite. Nice to meet you.
    Hello! My name is Imagicle UCX Suite. Nice to meet you.
    The name of your favorite UCX Suite isn't the only thing that changes: discover the new Imagicle UCX Suite in 3 flavors: Cloud, On-Prem, and Hosted; the integrations area and the new homepage.
    • Gardez un œil sur le monde Imagicle.
    Recevez gratuitement des contenus qui sauront vous satisfaire tout en restant informé.

    What's up?

  • EN Wed. 11 Jun 11:30 AM CEST EnregistrezEnregistrez
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • DécouvrezDécouvrez
    Products Blog
    Turn Microsoft Teams into a Contact Center
    Turn Microsoft Teams into a Contact Center
    Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
  • Products Blog
    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
  • Products Blog
    Why Microsoft Teams is so successful and how Imagicle completes it
    Why Microsoft Teams is so successful and how Imagicle completes it
    Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Specialist
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Growth Marketer
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Manager
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Software Engineer
    Italy
    Luca Isola
    Luca Isola
    BDM Microsoft EU & SP EMEA
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Product Owner - UCX Cloud Suite
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France & Benelux
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy