Blog - Imagicle

Products Blog

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Release Blog

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!

Products Blog

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!

People Blog

The Importance of ESG Strategy and how we made it real with our Digital Fax.

The Importance of ESG Strategy and how we made it real with our Digital Fax.

Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.

Products Blog

Voice Analytics: designed for your privacy and security.

Voice Analytics: designed for your privacy and security.

Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.

Event Blog

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.

Products Blog

Voice Analytics: AI and use cases to elevate customer satisfaction.

Voice Analytics: AI and use cases to elevate customer satisfaction.

Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.

People Blog

Secret ingredients behind happy applications.

Secret ingredients behind happy applications.

Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.

Products Blog

International Day for Universal Access to Information: Imagicle’s commitment.

International Day for Universal Access to Information: Imagicle’s commitment.

Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.

People Blog

Imagicle Middle East. Talent at the service of customers.

Imagicle Middle East. Talent at the service of customers.

Discover how we tailor our products, services, and even mood to our Middle East partners and customers.

What's up?

EN Regarder

WEBINAR - Release

45’

AI-Powered Contact Center Solutions for MS Teams. (EMEAR)

Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
Products Blog

Teams Call Queue Reporting: What is the Queues App?

Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
Découvrez

Products Blog

Turn Microsoft Teams into a Contact Center

Turn Microsoft Teams into a Contact Center
Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
Products Blog

Why Microsoft Teams is so successful and how Imagicle completes it

Why Microsoft Teams is so successful and how Imagicle completes it
Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.

Regarder

WEBINAR - Release

45’

AI-Powered Contact Center Solutions for MS Teams. (EMEAR)

Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.

Products Blog

Teams Call Queue Reporting: What is the Queues App?

Teams Call Queue Reporting: What is the Queues App?

What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.

Découvrez

Products Blog

Turn Microsoft Teams into a Contact Center

Turn Microsoft Teams into a Contact Center

Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.

Products Blog

Why Microsoft Teams is so successful and how Imagicle completes it

Why Microsoft Teams is so successful and how Imagicle completes it

Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.

Featured authors.

Aldo Antignano

Senior Support & IT Manager

Italy

Bernardo Federigi

Senior Marketing Manager

Italy

Lorenzo Naldi

Marketing Engagement Team Leader

Italy

Stefania Solivardi

Marketing Content Specialist

Italy

Elena Panzera

Former Content Marketing Specialist

Italy

Fiamma Romano

Growth Marketer

Italy

Michel Ravasio

Senior Country Manager - US

North America

Yury Montagnani

Senior Sales Manager Europe, Africa & APJC

Italy

Marco Rullo

Senior R&D Manager Product Owner - Unified Communications

Italy

Giuliano Biasci

Senior Software Engineer

Italy

Luca Omiciuolo

Senior Software Engineer

Italy

Michele Marini

Senior Software Engineer

Italy

Samuele Franceschi

People & Culture Manager

Italy

Cristian Delù

Senior Software Engineer

Italy

Marco Da Rios

Senior Software Engineer

Italy

Andrea Sonnino

Senior Tech Solution Specialist

Italy

Greta Babbini

Software UX/UI Designer

Italy

Luca Bonuccelli

Senior Software Engineer

Italy

Massimo Di Puccio

Co-CEO, Chief Marketing & Sales Officer

Italy

Christian Bongiovanni

Co-CEO, Chief Technology Officer

Italy

Stefano Raffaelli

Senior Software Engineer

Italy

Andrea Rivaben

Senior Solution Specialist Manager

Italy

Francesco Ronchieri

Software Engineer

Italy

Luca Isola

BDM Microsoft EU & SP EMEA

Italy

Marco Cerri

Senior R&D Manager Product Owner - Cloud Services

Italy

Omar Radwan

Channel Sales DACH, CEE & APJC

Italy

Anas Assil

Senior Channel Manager Middle East

Middle East

Riccardo Viviani

Product Owner - UCX Cloud Suite

Italy

Viviana Di Meglio

Channel Manager Europe, Africa & APJC

Italy

Massimiliano Picchi

VP Sales, GM of Imagicle Middle East

Middle East

Matteo Conta

Senior Software Engineer

Italy

Riccardo Rolfo

Channel Manager Italy

Italy

Thomas Popinel

Channel Manager - France & Benelux

Europe

Andrea Valleriani

Strategic Account Manager

Italy

A closer look at the heart of Imagicle

Cloud or Dedicated Cloud. What’s best?

Imagicle applications for your Webex Calling.

Customer success: what it means and benefits.

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Voice Analytics. Understanding agent performance.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Winter Release 2022. Secure, integrated, Cloudy new features.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

The Importance of ESG Strategy and how we made it real with our Digital Fax.

Voice Analytics: designed for your privacy and security.

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Voice Analytics: AI and use cases to elevate customer satisfaction.

Secret ingredients behind happy applications.

International Day for Universal Access to Information: Imagicle’s commitment.

Imagicle Middle East. Talent at the service of customers.

What's up?

Teams Call Queue Reporting: What is the Queues App?

Turn Microsoft Teams into a Contact Center

Why Microsoft Teams is so successful and how Imagicle completes it

Teams Call Queue Reporting: What is the Queues App?

Turn Microsoft Teams into a Contact Center

Why Microsoft Teams is so successful and how Imagicle completes it

Featured authors.