A closer look at the heart of Imagicle

Use Case Blog

Contact Center Optimization: 3 Essential Tips for Managers

Contact Center Optimization: 3 Essential Tips for Managers

Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.

Use Case Blog

Why Recording Call and Contact Center Calls Is Essential

Why Recording Call and Contact Center Calls Is Essential

Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.

Products Blog

Leveraging Call Analytics for Business Growth

Leveraging Call Analytics for Business Growth

Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.

Products Blog

Digitizing the Traditional with Imagicle Digital Fax

Digitizing the Traditional with Imagicle Digital Fax

Transform your business communication, reduce costs, and contribute to a more sustainable work environment.

Products Blog

How to empower customer service with Imagicle. 

How to empower customer service with Imagicle. 

Learn how to empower agents and overall customer service with AI-powered technology and unified call management.

Products Blog

New Customer Service Analytics for Webex Calling Multi-Tenant.

New Customer Service Analytics for Webex Calling Multi-Tenant.

Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.

Event Blog

Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023

Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023

Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.

Products Blog

Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client

Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client

Les clients s’attendent à un accueil téléphonique de qualité mené par une voix amicale à l’autre bout du fil. Mais comment l'optimiser?

Products Blog

How Conversational AI brings Business Innovation for Customers and Workers

How Conversational AI brings Business Innovation for Customers and Workers

Let's explore how Conversational AI brings business innovation, and effective implementation strategies.

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Brochure Blog

Imagicle Digital Fax for Webex Calling Case Studies

Imagicle Digital Fax for Webex Calling Case Studies

Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.

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Event Blog

Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow

Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow

Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.

Event Blog

How Imagicle Made Waves at Cisco Impact 2023

How Imagicle Made Waves at Cisco Impact 2023

What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!

Products Blog

Conversational IVR vs. traditional IVR: key benefits of making the switch

Conversational IVR vs. traditional IVR: key benefits of making the switch

Traditional IVR is outdated. Discover how Conversational IVR enhances customer experience, reduces wait times, and increases efficiency.

Products Blog

Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée

Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée

Fournir aux clients un service régulier sur toute la ligne et améliorer la fidélité des clients et la réputation de la marque.

Products Blog

Web chat : 5 astuces pour booster votre support client

Web chat : 5 astuces pour booster votre support client

5 choses simples à faire pour renforcer votre support client.

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Brochure Blog

The apps for Webex Calling you can’t do without.

The apps for Webex Calling you can’t do without.

Download the brochure and improve your Webex Calling experience.

Products Blog

50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant

50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant

Discover the brand new Call Analytics for Webex Calling Multi-Tenant.

Products Blog

Call Recording Best Software Solution 2023

Call Recording Best Software Solution 2023

Why should your company adopt a Call Recording solution?