Blog - Imagicle

Call Analytics for Microsoft Teams. An even more powerful integration.

Call Analytics for Microsoft Teams. An even more powerful integration.

Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.

Spreading the Imagicle love in the UK.

Spreading the Imagicle love in the UK.

What can Imagicle bring to the UK market and why should customers and partners choose us?

Cloud or Dedicated Cloud. What’s best?

Cloud or Dedicated Cloud. What’s best?

You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.

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Imagicle applications for your Webex Calling.

Imagicle applications for your Webex Calling.

Download the brochure and improve your Webex Calling experience.

Customer success Blog

Customer success: what it means and benefits.

Customer success: what it means and benefits.

Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.

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Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!

Voice Analytics. Understanding agent performance.

Voice Analytics. Understanding agent performance.

Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.

What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!

The Importance of ESG Strategy and how we made it real with our Digital Fax.

The Importance of ESG Strategy and how we made it real with our Digital Fax.

Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.

Voice Analytics: designed for your privacy and security.

Voice Analytics: designed for your privacy and security.

Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.

Voice Analytics: AI and use cases to elevate customer satisfaction.

Voice Analytics: AI and use cases to elevate customer satisfaction.

Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.

Secret ingredients behind happy applications.

Secret ingredients behind happy applications.

Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.

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Imagicle for Microsoft Teams Webinar Series

Imagicle for Microsoft Teams Webinar Series

Teams Call Recording in 2025 – a Guide by Imagicle

Teams Call Recording in 2025 – a Guide by Imagicle

Need secure Teams call recording? Read Imagicle’s 2025 guide and learn how 3rd party solutions guarantee compliance.

Teams Call Queue Reporting: What is the Queues App?

Teams Call Queue Reporting: What is the Queues App?

What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.

Turn Microsoft Teams into a Contact Center

Turn Microsoft Teams into a Contact Center

Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.